User Generated Content

An End of an Era: Mollom End-of-Life Announcement

Sometimes I get too nostalgic over computers or software that I once used in my daily life. I remember my first computer (the Commodore Vic-20), I remember my first programming language (BASIC), and I remember my first spam filtering software for user generated content (Akismet). But nine years ago, a new spam filtering service originally intended for Drupal called Mollom emerged and I quickly forgot about the other spam blocking software.

Livefyre Engagement Cloud Is Much More Than Comments

When Livefyre announced their new Livefyre Engagement Cloud on Wednesday, Jordan Kretchmer claimed that "Today, we’re going to make some history". With history yet to be written, this could come across as typical grandstanding made by a company's CEO and founder. Yet the deeper you dig into this story, the more you realize if not history being made then at the very least Livefyre has charted a better course for user engagement and the use of user generated content.

The How Many Active Users on Social Networks Infographic

Earlier this week, I questioned whether social media could replace my need to blog. In my article, I mentioned that Google+ and LinkedIn as social network platforms are able to provide near blog-like functions. Since that article posted, I've already heard comments from my Facebook and Twitter friends that no one uses Google+. I respectfully disagree with my friends. While people like to call Google+ a ghost town the numbers would indicate otherwise.

Mailbag: Dwibbles for Social Media Management

Ever since social media and social networks have gone mainstream, our digital lives have become complicated. There are a number of social media management tools already out on the market that aim to give users the tools they need to better mange, filter, and prioritize the content they read from their favorite blogs and social networks such as Twitter and Facebook. Almost all these tools fall short of their intended goals and why I'm always on the lookout for something better to come along. 

Next Generation Mollom: The Enterprise-Ready Content Moderation Platform

Yesterday, Dries Buytaert announced on his blog that Acquia has released the next generation of Mollom, the Mollom Content Moderation Platform. The new Mollom platform is being billed by Acquia as the "first cloud content moderation platform built for the enterprise". Mollom is capable of reducing the time that’s required to moderate large volumes of user-generated content.

Quoting IT: Scott Abel on Help 2.0

"Help 2.0 is about letting go of old-school, preconceived notions about our role as content providers. Help 2.0 forces us to realize that by leveraging the knowledge of the crowd we can help users find the right information quickly and easily, whether we created the content ourselves or not. And perhaps most importantly, Help 2.0 is about creating support experiences in which users can help us learn what they want and need, while also allowing them to assist one another, in ways that are meaningful to them."

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