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Financial technology (fintech) products can help people associated with small and medium-sized businesses (SMBs) streamline many daily processes. However, adopting new technologies can cause uncertainties, even in highly motivated individuals. 

Change Resistance

Most humans naturally hesitate to make significant changes despite recognizing the associated benefits. That’s primarily because they prefer the familiarity of current processes since doing things differently almost always requires an adjustment period. 

Customer experience is tricky, but you can clear the way to success with the right metrics. Zero in on the essentials — like customer satisfaction and churn rates — to discover how likely buyers are to return or spread the word about your business. By understanding these key performance indicators (KPIs), you can find key strategies to take your customer experience to the next level.

During the past seven days I've been upgrading our websites from Drupal 9 to Drupal 10. There are four of them which includes socPub, CMS Report, INFOTECH Pub, and After Work Pub. While one is never quite done with the work, we're quickly moving from the upgrade back to the maintenance phase of these website. As the dust settles down it will soon be time to start focusing on the content and presence of these websites.

Remote work is here to stay, and employers are implementing new technology to accommodate the changing work environment. One solution gaining ground is the use of cloud-based software for data storage and extra computing power. Here’s how the cloud has made remote work easier and safer than ever.