Eleanor Hecks

First Name
Eleanor
Last Name
Hecks

Member for

5 years 3 months
About

Eleanor is the founder and managing editor of Designerly Magazine with a passion for sharing business leadership and branding strategies. She’s also a web design consultant with a focus on customer experience and user interface.

Latest Posts

A Business Owner's Guide to Business Credit Scores

A business credit score is similar to a personal credit score because it helps lenders and other stakeholders assess the risk involved in offering credit to a company. Investors and lenders can calculate creditworthiness using Dun & Bradstreet (D&B) facts, Experian's Intelliscore and Equifax's Payment Index score. 

A combination of the reports can provide a clearer picture of whether a business will repay a loan promptly. Your score can impact the amount of credit, interest rates, and whether a loan or line of credit gets approved. Investors may shy away from companies with poor ratings, fearing they will fail and take their money without any return.

How Should Your B2B Marketing Strategy Differ From Traditional B2C Marketing Advice?

Most traditional marketing advice centers around business-to-consumer (B2C) interactions. Brands that inadvertently apply these recommendations to business-to-business (B2B) sales may not get the engagement or return on investment they are hoping for. Although B2B and B2C strategies have several similarities, they are fundamentally different.

This fact is especially true as of late. Digitalization has recently begun influencing the fundamentals of B2B and B2C marketing methods. What worked well a few years ago may no longer be effective today. How should small and medium-sized business (SMB) owners and marketing professionals modify their strategies?

How Leaders Can Support Overexerted Workers Post-Holiday Season

The holiday season can be a complicated time for people. Many emerge from this period and realize they pushed themselves too hard. How can you as a leader stay mindful of that reality and provide the best support for your workforce?

Learn What People Need 

Although you can probably take an educated guess about some of the season’s biggest stressors, they don’t impact everyone with equal intensity. Someone facing the first holiday season after losing a close family member will probably have felt different pressures and challenges than one with money troubles as the primary concern.

How Employers Can Support SAHPs Rejoining the Workforce

More stay-at-home parents (SAHP) are returning to the workforce to engage in either part-time or full-time work, and this shift presents an incredible opportunity for your business. These individuals bring valuable skills like multitasking, problem-solving and adaptability — traits honed through managing households and raising kids. But rejoining the workforce isn’t without challenges.

Many parents struggle with outdated skills, a lack of confidence, or balancing work and family life. Creating a welcoming environment and offering flexibility allows you to help them transition smoothly and gain loyal, hardworking employees.

If Your KPIs Aren't Keeping Your Team Inspired, Here's What Will

Many managers use key performance indicators (KPI) to measure workplace success. These tangible metrics offer a straightforward way to track progress and achieve goals. 

While KPIs provide valuable information, they often keep employees from feeling motivated to perform at their best. Workers must feel excited about their roles, so they care deeply about their contributions. Instead of focusing solely on the numbers, organizational leaders drive more meaning by leveraging several actionable strategies.

The Strategic Role of Music in Creating the Optimal Retail Environment

Overhead music in brick-and-mortar stores is so common today that many people don’t think twice about it. There’s a reason why it’s become an unofficial industry standard — music has a powerful psychological effect on shoppers.

The best marketing is the kind that customers don’t even perceive as such. In-store music can fall comfortably into that category if you use it correctly. Once you know how your song choice can influence customers, you can use it to your advantage.

Which Metrics Matter Most in Your Customer Journey Mapping?

Knowing your customers’ needs will help you reach them on a deeper, more engaging level. When it comes to customer journey mapping, there are dozens of tools you can use to improve performance. Which measurements are crucial to your business success? It depends on your industry, business model and specific target audience. 

What Metrics to Consider When Mapping the Customer Journey

Gone are the days when people interacted with sales clerks or business owners face-to-face. Today's customer journey looks more like a winding road with detours, hills and valleys. 

The 6 Key Elements That Create a Luxury Brand Experience

When most people hear "luxury brand," their minds settle on high-quality goods, expensive tastes, VIP treatment and prestige. However, the elements of luxury branding go much deeper than offering designer clothing and premium cars. Business owners hoping to create a name for themselves in the world of grandeur and extravagance must start by comprehensively transforming their user experience.

Mindful Consumerism: What Sets Luxury Brands Apart

Luxury brands are unlike any other. Consumers often fixate on elements like:

Is It Time to Sever Your Business Partnership? How to Cut Ties With Integrity

A business relationship can help you reach your goals faster, combining strengths, ideas and resources in ways you couldn’t achieve alone. But not every alliance is meant to last forever. Sometimes, the best thing for you and your company is to step back and reevaluate if the partnership still aligns with your vision.

When partnerships become more of a burden than a benefit, ending them can create opportunities for growth, clarity and a fresh start for everyone involved. Recognizing when to make this tough decision is crucial to protecting your organization and its future.

6 Essential Steps for Smoothly Closing Your Inactive Business

Terminating a business can be a difficult decision, especially if it is a long-standing part of your life. However, maintaining an inactive one can cause financial hardship or legal risk over time. Regardless of the reason behind your decision, closing an inactive company can be a necessary step for moving forward with your life.

Should You Close Your Inactive Business?

Shutting a firm down is never an easy choice, but there are valid reasons some owners decide it is the best path forward.