Security

Boston – Oct. 30, 2017 – A new survey of contact center agents conducted by Semafone reveals the dire state of contact center data security. Drawing responses from more than 500 agents across industries around the globe, the survey shows that a concerning number of contact centers rely on outdated, risky practices for customer interaction, data collection and fraud prevention. This exposes organizations to inside and outside security threats, and puts sensitive customer information at risk for brand-damaging data breaches.

AUSTIN, TX – October 30, 2017 – AllClear ID, the industry leader in customer data breach notification and response, today announced it was recognized as a “Leader” in The Forrester Wave™: Customer Data Breach Notification And Response Services, Q4 2017 report by Forrester Research, Inc. AllClear ID is one of two Leaders recognized in the report.

Forrester Research, Inc. determines the ranking based on 18 criteria evaluating each provider’s current offering, strategy, and market presence. The report states that AllClear ID’s “core business is customer breach notification and response services…[and] puts a heavy emphasis on prevention and planning.”

LONDON, 19 October, 2017 – More than half (52 percent) of UK consumers think fraud is an inevitable part of shopping online, according to new research conducted by Paysafe, a leading global payments provider. In a wake-up call for online business, the Lost in Transaction report contradicts the widely-held belief that consumers value convenience and experience over security when shopping online. Instead, 60 percent of consumers are willing to accept any security measures needed to eradicate fraud, while two thirds (65 percent) are open to the introduction of more secure payment processes such as two-factor authentication. 

As 143 million Equifax consumers continue to pick up the pieces from stolen Social Security numbers, birth dates, driver's licenses, addresses and credit card numbers, Flexera has another warning – expect a long tail of incidents and breaches in the months and years to come.

ThreatMatch is a cyber threat intelligence platform that provides users with relevant, actionable and timely threat intelligence that can be tailored to their unique environments. Using a diverse and extensive range of sources, ThreatMatch provides continuous alerts on how an organization’s attack surface correlates with the threat posed by the malicious actors targeting it.

John Beale, founder of Security Alliance comments: “We were delighted to be invited to launch ThreatMatch at the official opening of the UK Cyber Demonstration Centre.

28 September 2017 – Criminal tactics used to access user credentials are growing in prevalence and sophistication, according to the findings of WatchGuard’s latest quarterly Internet Security Report, which explores computer and network security threats affecting SMBs and distributed enterprises. The findings also show that a record 47 percent of all malware is now new or zero day and able to evade signature-based antivirus solutions.

A new cyber security report from Vodafone, Cyber Security: The Innovation Accelerator, highlights a strong link between how cyber security is used and business success, with 86 per cent of high-growth companies[1] seeing information security as an enabler of new business opportunities, rather than simply a means of defense. 

The research showed a number of perceived benefits that strong cyber security can bring to the relationship between an organization and its customers:

London, UK – 20 September 2017 – Ring, the leader in outdoor smart home security, today announced that 100,000 UK homes are now fitted with a Ring Video Doorbell - giving homeowners access to live footage from their doorstep wherever they are in the world.

Providing a ring of security around neighbourhoods, the Ring Video Doorbell has been safeguarding homeowners from the threat of doorstep and vehicle crime since its UK launch in July 2016.