March 2019

Unbabel Wins UK National Innovation Award with Concentrix Partnership

  • Winners in the “Blending Human & Artificial Intelligence” category
  • Chosen by a panel of 60 senior customer service leaders
  • Enterprise multi-language solution wins competitive section including Astute, Noetica and Synthetix

London, UK; Lisbon, Portugal. 29 March 2019. Unbabel, the leading enterprise multilingual support provider, has won the UK National Innovation Award for “Innovations in Blending Human & Artificial Intelligence”.

CleverTouch Marketing named B2B Marketing’s MarTech Consultancy of the Year

  • Hampshire-based Marketing Technology Consultancy continues 10th anniversary celebrations with two nationally recognised awards in two months

Alresford, UK, March 27th, 2019 – CleverTouch Marketing, Europe’s leading Marketing Technology consulting and service provider, today announced that it was named MarTech Consultancy or Integrator of the Year at the inaugural 2019 MarTech Awards, hosted by leading resource provider B2B Marketing.

The award celebrates CleverTouch Marketing’s consultancy work for over 400 customers –– in particular the deployment and ongoing management of Marketing Automation for global IT services and solutions enterprise provider, Fujitsu.

Winners Announced at 2019 Influencer Marketing Awards

Over 270 attended the inaugural awards ceremony

Wednesday 27th March 2019: The Influencer Marketing Awards, championing the very best influencer marketing campaigns of the last year, has announced its winners in London. With senior representatives from the industry's leading agencies, brands, influencers and technologies in attendance at the Sheraton Grand, the winners of all 24 categories were celebrated on Tuesday night; with the Grand Prix award being awarded to MSL UK & Renault’s year-long ‘#BehindCarDoors’ campaign.

How To Create Great Brand Merchandise

Brand merchandise is the essence of marketing. Not only is this a great way to promote your business and get your name out there, but it’s also a great way to make some money. Regardless of what kind of business you’re in, brand merchandise is your key to showing off your creativity and creating something amazing. Of course, to create amazing brand merchandise that will sell, you’ll need to know how.

Brexit far more difficult to prepare for than Y2K, Eggplant survey reveals

London, UK, 26th March 2019: 81% of businesses are likely to review or update existing business processes and software as a result of Brexit, a survey from Eggplant, the customer experience optimization specialist today revealed. The survey also found that 65% of organizations believe it is certain or very likely that Brexit will impact software systems and processes.

When it comes to an organization’s systems, 57% believe the impact of Brexit to be far more complex to prepare for than Y2K/the Millennium Bug, a problem in the coding of computerized systems that was projected to create havoc in computers and computer networks around the world at the beginning of the year 2000.

International Humanitarian Technology NGO to partner with the Datacloud Global Congress in Monaco 4-6 June 2019

London/Monaco, 25 March 2019 - BroadGroup, the information media technology company, is proud to announce that Télécoms Sans Frontières (TSF) will be participating at the 16th Annual Datacloud Global Congress taking place in Monaco at the Grimaldi Forum 4-6 June 2019 (http://www.datacloudcongress.com/). Conference delegates will have the opportunity to learn more about how TSF helps to provide the world’s disaster zones with much needed access to communications.

CIOs and Employees Differ on Data Ethics, Ownership and Root Causes of Insider Breaches

25th March 2019, London: People-centric data security company Egress today announced the results of its first Insider Data Breach survey, examining the root causes of employee-driven data breaches, their frequency and impact. The research highlights a fundamental gulf between IT leaders and employees over data security and ownership that is undermining attempts to stem the growing tide of insider breach incidents.

Employee Intranet: What is it and Why Every Business Should Have One?

Employee intranet isn't the latest buzzword in HR, that’s for sure. It has been around for some time, however, back in the day, the intranet was a simple database whereby employees could access documentation and information that related to their role, and that is related to the business as a whole. With time employee intranet has changed and grown. Rather than being an entirely one-way communication tool, it has become a place to share information and knowledge, all in one place.

Facebook and web lead the way for UK customer experience - email and Twitter lag behind

Reading, UK, 21 March 2019 – UK brands are undermining consumer trust and risking revenues by failing to deliver consistent, multichannel customer service, according to the 2019 Eptica Digital Trust Study.

While brands answered 69% of all routine queries via the web, email, Facebook and Twitter, this masked wide gaps between different brands, sectors and channels. For example, a bank took 8 days to respond to an email. One fashion retailer answered a tweet about ethical sourcing policies in 17 minutes, yet another took 50 hours.