How to Save Your Remote Teams From Burnout
A rise in remote work has brought about numerous opportunities and increased flexibility. However, many have found that in the home office, the workday never truly ends. What often begins as a perk can quickly develop into remote burnout that drains productivity, lowers morale and impedes innovation.
Proactive leaders must prevent burnout to safeguard employees’ emotional well-being and ensure business growth. These seven strategies can foster resilience and cultivate a robust virtual work culture with long-term sustainability.
1. Recognize the Signs of Remote Burnout
According to Gallup, 31% of fully remote workers are likely to be engaged at work, compared to 23% and 19% of hybrid and in-office employees. Yet 45% of those working exclusively from home feel stressed daily.
Because these professionals are not in an office, leaders may not recognize the subtle cues of distress and burnout. Human resources experts shed light on some of the primary signs of exhaustion to look for on remote teams, including the following:
- Taking more sick time and missing essential meetings
- Asking the same questions repeatedly and looking for reassurance
- Becoming unresponsive in chat systems, email or other communication channels
- Not contributing to brainstorming sessions or other team functions
- Joining video meet-ups with the camera off or deactivating it midway through
- Increasing detachment from their work and missed deadlines or unusual or unwarranted pushback against specific assignments
2. Address the Root Causes
Among the most prevalent causes of remote job burnout is the blended nature of work-life boundaries. The lack of commuting to the office has its benefits like reclaimed time and saving money on gas, but it becomes harder to define the workday with set hours.
Many workers adopt an “always on” perspective, in which they feel they must be available at all times, resulting in digital fatigue. The line between the living room and their work set up fades entirely.
Heavy workloads compound these problems. One study even found that high job demands and poor work-life balance can increase stress and directly lead to emotional exhaustion and a decline in overall well-being.
3. Implement and Model Clear Boundaries
It is not enough to know the root causes and ask employees to make changes. Managers must implement and model similar boundaries, starting with a formal “right to disconnect” policy so remote teams can step away from their computers after hours.
Likewise, establishing collaboration hours during the workday creates a predictable window of time for meetings, allowing professionals to structure the rest of their schedule around other tasks. Leaders should set an example by logging off at the same time each day, taking their full paid time off and supporting mental health days without feeling guilty.
4. Equip Leaders to Create Psychological Safety
Psychological safety is a cornerstone of a resilient virtual team. This requires managers to create a space where remote workers feel comfortable enough to express their thoughts and concerns, admit their mistakes, and ask for assistance without fear of retaliation.
Leaders should demonstrate their own vulnerabilities by sharing their challenges with the team, reassuring others that they can do the same. Actively soliciting feedback during meetings or through online feedback forms is another way to stay abreast of everyone’s workload and well-being.
These actions foster a sense of trust, connection and open communication, even without the brick-and-mortar office. As long as team members feel comfortable sharing their feelings of stress and overwhelm, leaders can intervene with the proper support before they reach the point of burnout.
5. Learn from High-Stakes Industries
Burnout extends beyond the business and technology sectors and touches workers in all high-stakes fields. Leaders should analyze how other demanding industries address burnout within their workforces to identify the most effective solutions.
The health care sector is a prime example in which combating exhaustion is crucial to avoid severe consequences. A 2021 survey found that over 95% of nurses experienced burnout, which fuels significant staff shortages and negatively impacts patient safety. Business leaders can adopt a systemic approach to enhancing workflows and promoting psychological safety, thereby preventing burnout among all professional teams, whether they are in-person or remote.
6. Focus on Impact, Not Just Activity
The most effective leaders have a knack for measuring impact, not hours. This critical mindset shift moves the focus from being micromanaged to encouraging teams to take ownership of their schedules.
Studies have shown that giving employees job autonomy empowers them to take responsibility for business results. This freedom enhances their motivation and productivity by allowing them to manage tasks however they see fit. Giving them a greater sense of control fosters higher job satisfaction and more positive emotions, improving the overall workplace well-being.
Managers can introduce various productivity tools to help teams streamline workflows. These are not just a means to track activity, but a way for professionals to limit distractions on their phones and non-work-related websites, organize their tasks, and devote more of their time and energy to work that matters.
7. Provide Resources for Optimal Well-Being and Recovery
Considering that 92% of workers care about their organizations' value for their emotional and psychological health, managers should invest in accessible resources and support that promote well-being and recovery. Confidential mental health support through employee assistance programs, wellness stipends and stress management training are all effective ways to help staff build emotional resilience. Offering generous time off is another measure leaders can take to ensure their workers thrive, regardless of where they log in.
Creating a Thriving Future for Remote Work
Preventing burnout is key for any remote team. For leaders, building a resilient and productive virtual workforce that makes an impact demands a strategy to keep them from feeling drained. Providing the right support and resources they need to succeed is a means of survival and long-term excellence.