Infographic: Brands Failing to Deliver on Chat Customer Experience RealWire Wed, 09/27/2017 - 19:30

Reading, UK – Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72%) of consumers say a good chat experience will make them more loyal – however only 15% say they are always happy with the service they receive. These are amongst the headline findings of the Eptica 2017 UK Chat Study, released today.

Fast-Loading AMP Pages Dominate Google’s First Page Results for Media and News Searches RealWire Tue, 09/26/2017 - 16:09

San Mateo, September 26, 2017 - News and information publishers who enable fast-loading Accelerated Mobile Pages (AMP)[1] for Google searches now overwhelmingly top mobile search results, suggesting holdouts are increasingly likely to lose readership and advertising revenue, new Searchmetrics research finds.

Archive2Azure by Archive360 Adds Support for Microsoft Cognitive & Media Services and Azure Archival

Archive360, a leading provider of data migration and management solutions for the Microsoft cloud, today announced Archive2Azure’s day-one support for Microsoft Azure Cognitive & Media Services and Microsoft’s new Azure Archival storage tier.

Few Essential Tips That Will Help You Ace Your Social Media Game Isabella Rossellini Mon, 09/25/2017 - 10:56

Hardly anyone guessed that social media platforms would prove to be one of best places for marketing. As conceptualized by the founders, social media networks were meant to be the venues for social interaction; however, with the passage of time, these networks have proven to be the popular marketplaces for almost all types of businesses. If your company or business is yet to make an impact on social engagement, it is time to keep pace with the times and plunge to social media marketing with no further delay.

Global Vodafone Survey Shows Strong Cyber Security Helps Businesses To Grow

A new cyber security report from Vodafone, Cyber Security: The Innovation Accelerator, highlights a strong link between how cyber security is used and business success, with 86 per cent of high-growth companies[1] seeing information security as an enabler of new business opportunities, rather than simply a means of defense. 

The research showed a number of perceived benefits that strong cyber security can bring to the relationship between an organization and its customers:

Facts you did not know about the business ups and downs Isabella Rossellini Thu, 09/21/2017 - 06:42

Is your business suffering from loss even after applying several strategies? If yes, then it is time for you to diagnose the actual problem behind the downward status of the company. A good marketing strategy of any business is one of the ways to let the brands have significant exposure in the world and a better way to draw customers. Targeting the right customers is one of the first plans that every company owner must adopt. Today we shall give you some valuable ideas on how you can get tons of traffic to your business's website using the social media platforms.

A UK Story: Ring Video Doorbell helps homeowners prevent doorstep crime

London, UK – 20 September 2017 – Ring, the leader in outdoor smart home security, today announced that 100,000 UK homes are now fitted with a Ring Video Doorbell - giving homeowners access to live footage from their doorstep wherever they are in the world.

Providing a ring of security around neighbourhoods, the Ring Video Doorbell has been safeguarding homeowners from the threat of doorstep and vehicle crime since its UK launch in July 2016.

Mailbag: DRUD Tech Launches ddev Community Open Source Toolkit

Last week, I received an email inviting me to take a sneak peak at a press release that became public today. In the email, I was asked if I would be interested in hearing "news from new open source startup, DRUD Tech, founded by a couple of long-time Drupal contributors". According to the email, the company has been in "stealth mode" quietly working on their new product which is ready for launch this week. Given that I'm a long time fan of the Drupal content management system of course I said yes.

Practical Approaches for Business Promotion through Social Media

Most of the individual business people are still not aware of the possibility of exploring social media for business promotion. However, many of the smart business owners are actively using social media and reaping the best results in:

  • Building loyalty and trust among the customers

  • Establishing business credibility

  • Attracting more leads and sales

  • Maintaining and ongoing relationships with the consumers online

  • Enhancing brand awareness