Strategy

Monthly Subscriptions: What You Need to Know

Do you offer a product or service that would work well with monthly recurring billing? Subscription boxes and ongoing relationships both can be quite profitable for small businesses. However, there are some things you need to know before you take on this type of client relationship.

What Are the Types of Monthly Subscriptions?

Subscrybe recently reported the subscription economy will hit $274 billion this year, or increase by 23% between 2021 and 2022. If you’ve been thinking about jumping into this business model, now is the perfect time with so much growth.

How to Encourage Brainstorming in Your Tech Business

In the tech field, it’s imperative to remain fresh and relevant. Technology is constantly changing, and tech businesses have to keep up with new developments. Otherwise, it can be easy to fall backward.

However, many innovative “aha” moments stem from conversations led by an internal team. For that reason, you may want to uphold regular brainstorming sessions with your team. Yet, many business leaders find it difficult to foster a natural environment. 

Organizational Stress Now an Omnipresent, Ominous Concern for Businesses Across America

Amid the large number of health, economic, political, and other macro-crises of late, organizational stress is at an all-time high. For many, stress has become so burdensome that it is more than just a personal issue that can be placated with a few “mental health” days out of the office. Workplaces have become overwhelmed by employees struggling with stress – whether driven by feelings of unease, anxiety, depression, frustration or  any number of unwanted emotions. Given the current level of demands, pressures and uncertainties, employees and businesses can be severely undermined over time.

Why Your User Onboarding Process Needs a Makeover

The user onboarding process is considered one of the most important of their life cycle stages. It’s at the start of someone’s journey, but it establishes their entire relationship with the company and product. 

User onboarding is significant because it can impact the customer’s decision to keep the product or discontinue use. When done correctly, it will lead to success by demonstrating the product’s value. Done poorly, it leaves the customer disappointed.

Here’s why the user onboarding process is important — and effective strategies to help you set up your new customers for success.

More Than Half Of Consumers Feel Service Is An Afterthought

LONDON - January 18, 2022 - Zendesk’s landmark annual research has highlighted the potential for businesses to drive success with a focus on customer experiences - as more than two thirds of consumers worldwide (70%) report making purchase decisions based on the quality of customer service they receive. The global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2022 shows that a majority of businesses surveyed agree there is a direct link between customer service and business performance. Despite this, almost half of UK customers (48%) feel customer service is an afterthought for businesses, indicating a gap between consumer expectation and company actions.

Is Your Tech Company Prepared for a Natural Disaster?

No matter where your tech company operates, it’s unrealistic to hope that you’ll never have to deal with a natural disaster of some kind. Fortunately, preparing for one is the best way to increase your chances of limiting the damage and having a full and speedy recovery. 

Get Equipped To Handle the Most Likely Disasters 

While developing your tech company’s products, you probably researched to narrow down the target audience. Aim to do something similar when assessing which disasters pose the biggest risks to your company and its staff. 

The Most Effective Ways to Protect Your Supply Chain Business

No matter what you sell, you have a supply chain. Perhaps you are the manufacturer and must get goods to your customers. You might run the transportation company that gets products from one location to the next. Perhaps you are the retailer and rely on a supply chain to keep things moving smoothly. 

No matter where you are in the supply chain, you can take some steps to protect your business even during difficult times. The business Invesp reports 79% of companies with well-managed supply chains see greater than average revenue growth. Taking the time to tweak your supply chain is smart. 

Brands Will Waste 99.9% Of Banner Advertising Spend This Year

19 November, 2020 – London, UK: Brands will waste 99.9% of digital advertising spend on digital banners, this is according to the findings of an independent report published by business messaging intelligence experts, Mobilesquared. This highlights the extremely poor return on investment achieved by digital banner advertising today—for every $1 million invested, just 0.1%, or $1,000 derives value for brands, resulting in $999,000 being wasted by brands. Left unchecked, brands failing to divert budget to more impactful digital platforms, such as mobile operator-owned messaging platform RCS (Rich Communication Services), stand to waste a staggering $917.2 billion on digital banner advertising by 2028.

Business Turnaround Expert Cites Keys to a COVID-19 Comeback

The September 11th attacks. The Great Recession. The COVID-19 pandemic.

All three of these seismic and tragic events have resulted in heartbreak to humanity, including loss of life and our emotional well-being—both individually and collectively. Of course, accompanying these global crises were monetary meltdowns reminiscent of the Great Depression that commenced in 1929 and lingered until the late 1930s.

Consumer driven strategies will be vital for retailers to bounce back from lockdown, says B-Stock

London, UK, 29 June 2020: As stores across Europe begin to re-open their doors, retailers who have survived lockdown will need to navigate the uncertainty of the retail landscape and adapt to new market strategies for business to continue, urged Giorgio Vitale, Head of Business Development EMEA at B-Stock.

Due to the impact of COVID-19 the retail landscape has changed drastically and the changes to the way that consumers used to shop were felt by everyone. While younger buyers are likely to embrace shopping again far quicker than those aged over 50, retailers will need to adapt their strategies to give confidence back to their consumers, advised Vitale.