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Quoting IT: Government Should Report Not Exploit Software Vulnerabilities

"The governments of the world should treat this attack as a wake-up call. They need to take a different approach and adhere in cyberspace to the same rules applied to weapons in the physical world. We need governments to consider the damage to civilians that comes from hoarding these vulnerabilities and the use of these exploits."

- Brad Smith, Microsoft President and Chief Legal Officer, The need for urgent collective action to keep people safe online: Lessons from last week’s cyberattack, The Official Microsoft Blog, May 14, 2017.

Quoting IT: When contingency plans for failure...fail

"You're basically saying, 'We had power failure in a location but unfortunately we were unable to continue operations from a secondary data center despite the fact that we spent hundreds of millions of dollars on it."

- Gil Hecht, founder and chief executive of Continuity Software, Quoted by Thom Patterson in "The real reason airline computers crash", CNN Money, August 8, 2016.

Quoting IT: Multitasking is a Deceptive Ability

"We think we’re being more efficient, killing multiple birds with a single, digital stone, yet leading social science research on the topic shows that multitasking actually makes us less efficient. What’s more, when it comes to human interaction, we slowly become conditioned to being less present for the people with whom we interact."

- Kate Otto, "The Disconnectivity Paradox in the Modern Digital Age", Triple Pundit, May 26, 2015

Quoting IT: Most Common Mistake in Buying a CMS

"After under-buying and over-buying, the most common mistake I see in buying a CMS is looking at the wrong list of vendors. The WCM marketplace is saturated and hard to navigate, in truthfulness. Many organizations fall victims to this complexity and chose from completely wrong tools."

Irina Guseva, Senior Analyst for the Real Story Group, "5 Minutes With Irina Guseva", CMS Wire, April 8, 2014.

Quoting IT: You still need your IT department for your CMS

"Of course, the idea of making enterprise-grade software easier to use is a commendable one in the world of Web CMS.  That said, I’ve never seen a successful CMS project where either IT or Marketing/Business were left out of the decision making process."

- Irina Guseva, Selecting a cloud CMS without your IT department - is that OK?Real Story Group, December 18, 2018.

Quoting IT: When an Open Source Community Faces Growing Pains

"There's no right way to do it, but there are wrong ways, trust me, I know, I've done them all. Doing it wrong can harm people and it can really hurt the community. What you all have built together is remarkable and it's worth considering how you extend it further and find ways to continue to collaborate, both as Drupal, and maybe even more importantly as a broader PHP community."