Quoting IT: When contingency plans for failure...fail

"You're basically saying, 'We had power failure in a location but unfortunately we were unable to continue operations from a secondary data center despite the fact that we spent hundreds of millions of dollars on it."

- Gil Hecht, founder and chief executive of Continuity Software, Quoted by Thom Patterson in "The real reason airline computers crash", CNN Money, August 8, 2016.