The choice of an open plan versus a traditional, closed office is a hot topic of debate among business leaders, designers and employees. Both options come with distinct advantages and disadvantages that influence productivity, communication and well-being. As more workers return to full-time office work in the post-pandemic era, which layout is best suited to today’s diverse and dynamic workforce?
Employee benefits are more than a desirable perk. The top candidates expect an extensive benefits package when considering a job. Excellent offers can also help companies retain high performers and reduce employee churn. While business leaders may offer various programs, considering the return on investment (ROI) is wise for ensuring profitability. Knowing which benefits drive value helps align hiring strategies with organizational goals.
The only way to calculate the effectiveness of benefits is to look at the ROI across different programs. Once leadership knows value versus cost, they can manage their company accordingly.
When you think about customer experience (CX), the first thing that may come to mind is an interaction with a friendly employee. However, creating a great customer exchange involves more than a single positive instance. How shoppers feel at every touch point can be the difference between a one-time buyer and a lifelong supporter.
That’s when small businesses must consider building a CX culture. This strategy is where everyone puts the buyer first in every aspect of the company. Building a strong CX culture sets the foundation for sustainable growth, and leaders must take accountability by following the right steps.
An effective employer brand gives quality job seekers a good reason to choose an organization over its competitors, helping it build an expansive talent pool. Discover the many benefits of building an employer brand and how to create a targeted impact.
At face value, asking candidates what they want and giving it to them seems like the best way to attract and retain talent. However, according to the Harvard Business Review, this approach tends to be a trap.
Let's explore how a purpose-built digital workplace can eliminate obstacles, streamline workflows, and foster a connected culture—ultimately boosting productivity and morale across the board.
Star employees stand out as people with strong work ethics and likely wear many hats. When one of your top performers hands in their resignation, it can knock the breath out of you. Small-business owners often grow close to their longtime staff. You are losing someone you likely value as a colleague, friend and top talent.
If handled incorrectly, a single resignation can become a tsunami of employee churn. Fortunately, some solid next steps can help you retain other workers and minimize the impact.
A vibrant company culture doesn't just spring into existence. Its built on the strong foundations of shared company values, nurtured from when employees first onboard at your organisation, shaping how employees behave and interact. A strong workplace culture empowers and unites teams, so they truly feel part of something bigger. However, keeping everyone aligned can prove tricky, especially for large or rapidly scaling organizations.
Unchecked work-related exhaustion could have dire effects on people's mental, physical and emotional well-being and devastating impacts on an organization. Effective leadership understands their employees are human. When burnout strikes the workplace, you must look for the signs and make changes accordingly.
Choosing the right location for your company headquarters is one of the most critical decisions you’ll make as a small-business owner. It can boost operational efficiency, attract top talent and position your company for long-term growth.
However, with so many factors to weigh — ranging from the surrounding community to the building itself — it’s essential to approach this decision strategically. To help you navigate this process, here are seven key considerations to keep in mind when selecting your company headquarters.
The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities in all matters. This means businesses must adequately upgrade their facilities and communications technology while prioritizing accessibility and assistive technologies. If your company employs 15 or more people, it must comply with the ADA requirements.
Complying with the ADA is a good start to improving accessibility in your workplace. However, other considerations can take things a step further and make your enterprise one that welcomes people of all abilities and backgrounds with open arms. Here are some features you should consider.
