Technology

San Francisco, USA. 12th May 2020: Two thirds of people signed up on ‘gig’ customer service (GigCX) platforms are seeing an increase in demand for customer service tasks since the COVID-19 pandemic began, according to The ‘Annual Gig Customer Service’ report, released today by AI-driven gig customer service platform Limitless. The gig customer service model is already in widespread use at companies such as Microsoft, Unilever and Sage.

29th April 2020 – HYLA Mobile, the world’s leading provider of software technology and services for mobile device returns management and reuse solutions, today released data on mobile device trade-in trends for Q1 2020. HYLA’s data reveals that despite the Coronavirus pandemic causing significant disruption to the supply and distribution of new and pre-owned devices, it has not had much impact on pre-owned device values. In fact, according to HYLA’s exclusive data, pre-owned smartphones have held their value from Q4 2019 and returned more than $535 million to U.S. consumers through mobile device trade-ins in Q1 of this year—an increase of 1.5% from Q1 2019.

Washington D.C, USA, 23 April 2020: The addition of 1200 MHz of spectrum for unlicensed use in the entire 6 GHz band, as approved by the Federal Communication Commission (FCC) today, is a watershed moment for connectivity and innovation. The 5.925 – 7.125 GHz band will supercharge connectivity to affect every aspect in our lives, such as remote education, telemedicine, work and commerce, gaming, and social media.

AUSTIN -- April 21, 2020—New research launched today by Blancco Technology Group, the industry standard in data erasure and mobile device diagnostics, explores the issues associated with the corporate sustainability practices that some of the world’s largest enterprises are following today. Blancco’s study, Poor sustainability practices – enterprises are overlooking the e-waste problem, produced in partnership with Coleman Parkes, reveals that only a quarter (24 percent) of end-of-life equipment is being sanitized and reused, despite 83 percent of organizations having a Corporate Social Responsibility (CSR) policy in place.

AUSTIN, March 3, 2020 – Results of an exclusive global consumer research study examining consumer sentiment towards 5G smartphone upgrades and preparedness for trading in used mobile devices was released today by Blancco Technology Group (LON: BLTG), the industry standard in data erasure and mobile device diagnostics. Blancco’s study, titled 5G Smartphone Upgrades and the Secondary Device Deluge, found 68 percent of the 5,000 global consumers surveyed would be willing to trade-in their used device at the point of 5G upgrade. Based on this number and looking at the total number of global smartphone users today, there could be as many as 810 million used devices collected at the point of 5G upgrade this year.