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iland Scoops DRaaS Award at the CIR Annual Business Continuity Awards 2019

Award spotlights iland’s 12 years of helping customers protect critical data in the cloud 

London – 12th June, 2019 - iland, an industry-leading provider of secure cloud services, today announced it has been recognised as the winner of the DRaaS Award at the CIR Annual Business Continuity Awards 2019. 

The Business Continuity Awards are the definitive mark of excellence in the sector, celebrating the past year's greatest successes in business continuity, security and resilience. This year’s event included 27 award categories for entrants to showcase their best people, products, services and projects.

Britons Really Are Keeping Calm and Carrying On: Security Concerns of British Citizens are some of the lowest in the World, Says 2019 Unisys Security Index™

  • Concerns over National Security in the U.K. have decreased despite international unrest and recent global terror attacks
  • New research shows U.K. security concerns are some of the lowest of the 13 countries surveyed and have actually decreased since last year’s Security Index
  • U.K. consumers did register new concerns on security relating to the summer events season and privacy of smart devices

LONDON, June 12, 2019 – Brits are maintaining their characteristic ‘stiff upper lip’ in the face of adversity, according to the latest findings from the 2019 Unisys Security Index™ survey. Globally, U.K.

How to Plan an Inbound Marketing Strategy for Ecommerce

Every once in a while, it is good to freshen up your marketing strategy to make sure that your brand’s message is conveyed loud and clear and that you have a steady flow of both revenue and new customers. In this domain, the inbound marketing is taking precedence over the outbound since people are growing tired of being exposed to a huge amount of uninteresting content wrapped in crude calls to buy something they don’t even want.

Finastra recognized as winner for 2019 Microsoft Partner of the Year Award

London, UK – June 7, 2019 – Finastra today announced it has won the 2019 Microsoft Alliance Global ISV Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

Wheels Builds Award-Winning Fleet Management Apps with OutSystems

Company’s Applications Win Two Gold Stevie Awards for Excellence in Customer Service

London — 6th June 2019 — OutSystems announced that its customer, Wheels Inc., has won two gold Stevie Awards for excellence in customer service for apps it built with the OutSystems low-code platform. Its FleetView Mobile app was awarded a gold Stevie in Mobile On-Demand Application. Its second gold Stevie was awarded to its connected vehicle program in the category of IoT Analytics solution.

New Global Report reveals 9 in 10 Companies see ‘Self-Service’ as the future for customers

San Francisco: 6th June 2019: A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service by 2021.

The State of Native Customer Experience Report, revealed today at Unbabel’s Customer Centric Conference 2019, details the opinions of senior executives surveyed at global companies (including several Fortune 500 organizations), regarding their worldwide multilingual customer support operations across the technology, retail, travel, finance, business services and entertainment sectors. 

Research finds business and IT divided on software strategy

Boulder, Colorado: Improving the customer experience is the number one goal for organizations when planning and orchestrating their software strategy. However, as far as testing practices are concerned, 47% of development teams on average across businesses are not testing the real user experience.

This is according to research released today from Eggplant, the customer experience optimization specialist. The study also highlights a gap between IT and business leaders thinking when it comes to testing strategy.