As more and more businesses go for cloud computing, it is inevitable that many companies will offer cloud computing solutions. Salesforce.com is an industry leader when it comes to cloud computing solutions. There are several reasons for this.
Variety
Salesforce.com offers a variety of cloud computing solutions, meaning all your business needs will be catered to and you do not have to deal with different vendors. The cloud solutions on offer include Community Cloud, Marketing Cloud, Sales Cloud, and Analytics Cloud. Getting all your services under one roof means seamless integration, convenience, and cost benefits.
You can choose from different combinations of the company’s products. As an example, the combination of App Exchange, PaaS tools, and Force.com is a leading combination in the SaaS CRM industry when it comes to software customization, cloud integration, ecosystem, and third party extensibility.
Ease of Implementation, Use, and Access
Salesforce.com products are easy to implement, use, and access. Comparing it with Microsoft CRM, another popular CRM, whereas Salesforce supports recent Google Chrome, Apple Safari, Microsoft Internet Explorer, Mozilla Firefox, and Microsoft Internet Explorer, the full Web client of Microsoft CRM will only run under the most recent Internet Explorer version and in Apple Safari on Mac.
Innovations
Salesforce.com is good at innovations. This separates it from its legacy competitors. As an example, the Community Cloud allows for the use of new trends such as the creation of mobile and social branded employee communities, something that was not present in legacy solutions. There is a vibrant Salesforce.com user community and the company uses the feedback from customers in developing products like Flosum's Salesforce data migrator.
Cost Benefits
The Salesforce.com multi-tenant architecture is important in that it allows you to optimize your computing resources. This allows you to save money and it allows you to run your business efficiently. The company understands that different businesses have different needs, and as such, it has priced its products differently. You will pay as little as $60 per month for DESK.COM Pro (which includes integrated Sales Cloud) and $260 for the unlimited version of the product.
Support
The company has been expanding its global support center, meaning support is nearer where you live. The company is also publishing real-time statistics on system status at http://trust.salesforce.com/trust/. These measures ensure you get the best possible service.
The company involves developers from all over the world to drive the advancement of different platforms through their collective suggestions, requirements, and input.
The company also has an ideal solution where it gets community input. This helps the company to actively monitor social networks and to give customers a platform where they can be heard.
Salesforce University
Salesforce.com cloud solutions are doing well because the company is training users of its products. You will get the best results if your team has the necessary training on the tools it is using. Salesforce.com has a Salesforce University where your employees can get training and certification on their products.
Salesforce.com has been around since 1999 and it has a market capitalization of over $40 billion. It must be doing something right.
About the Author: David Sherpa has many years’ experience in the marketing automation industry. He says that there are many companies offering cloud computing solutions, but there are several reasons why you should go for Salesforce.com solutions like Salesforce data migrator.