Should You Use AI in Employee Performance Reviews?
The way performance reviews have been handled for years is broken. Managers can spend countless hours preparing ones that feel biased, outdated and disconnected from performance. Meanwhile, employees typically dread the annual ritual of subjective evaluations that may not reflect their real contributions. With artificial intelligence (AI) promising to automate routine work, eliminate bias and deliver data-driven insights, it may be tempting to let it handle your performance review tasks.
However, there's more to consider. Before you hand over this critical HR function to algorithms, there are crucial benefits, risks, and implementation strategies business and IT leaders need to understand.