Modern businesses cannot survive for long when relying on a single sales channel. In today’s hyper-competitive environment, organizations must coordinate their efforts across in-person, e-commerce and social media platforms to stay afloat. However, doing so effectively can be challenging.
Today’s businesses face the constant threat of scams, costing them resources and dipping into profits every year — the average cost of a data breach was $4.88 million in 2024. While smaller organizations may see less of an impact, the costs can still add up. Having a plan in place reduces the expense and gets the business back up and running quickly so it doesn't suffer from lost business.
Enterprise resource planning (ERP) platforms are crucial for helping companies streamline processes and maintain central locations for all essential operational data. However, due to their wealth of information, ERP platforms are also popular cybercrime targets. How should cybersecurity teams protect data to decrease the risk of attacks and make infiltrations less effective if they happen?
Most ERP tools are easy to update, and administrators receive alerts when newer versions are available to install. Sometimes, staying up to date is even easier because people can change settings to make software updates happen automatically.
It only takes one significant change to derail an entire department, throwing communication into chaos and causing unplanned downtime. How can business professionals make their teams resilient to change? While no one-size-fits-all solution exists, there are several proven strategies they may find helpful.
Today's business environment is highly customer-driven, and companies that listen to what consumers want thrive. Feedback reports are key to facilitating this action. They capture the voice of your audience and translate their experiences into the next moves you should take.
A customer feedback report is any presentation of findings about feedback obtained by a business’ customers. This feedback might relate to whether consumers’ needs have been sufficiently met, their opinions of your overall brand and how your business stacks up against the competition.
With the rapid advancement of digital transformation and innovation, IT departments face growing demands to support more complex infrastructures, enhance cybersecurity and keep operations running smoothly. As businesses increasingly adopt technologies like cloud computing, artificial intelligence and data analytics, IT teams can do more than maintain systems — they need to drive efficiency and innovation.
In any business, marketing collateral is essential for communicating your brand’s message and engaging with customers. Yet, as the amount of collateral grows, so do the challenges of managing it. You need a clear strategy to maintain control over your materials. Creating a holistic ecosystem for marketing material management allows you to streamline processes and enhance the impact of your content.
E-commerce businesses thrive on client satisfaction, and the returns process is a critical component of that contentment. An inefficient or complicated return experience can result in dissatisfied buyers, negative reviews and a decline in repeat business. Streamlining the procedure is essential to maintaining customer loyalty and operational efficiency.
Explore practical strategies for optimizing e-commerce returns tailored for business professionals looking to enhance this vital aspect of their operations.
Websites, social media and other digital channels have become the primary means of discovery and engagement. Since traditional branding has shifted to digital applications, maintaining a strong presence online is essential for building trust and credibility.
Yet, if this presence requires you to rebrand, a strategy will need more planning than you might think. That is why there are several considerations to keep in mind when planning your digital-first rebranding strategy.
Governance models determine how an organization’s leaders interact with others at a business and clarify parties’ responsibilities. Although it is increasingly common for companies to have single models affecting all activities, establishing these frameworks for specific goals or priorities is another option.
Before exploring how governance models keep companies compliant and employees accountable for their actions, let’s look at some of the most common types. Learning about them can make it easier to decide which one to use.
