May 2019

GDPR one year on: UK businesses struggling with requests for personal information

Crawley, UK, May 22, 2019 – A year after the GDPR came into effect, a new study suggests many UK businesses are struggling to process requests from customers who are exercising their right to access the personal information stored about them. Of 37 businesses evaluated, primarily large financial services organizations, utilities and telcos, around a third (12) were found to be non-compliant, with five overshooting the time limit of one month that is specified by the regulation.  

Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Study shows fashion and food retailers focus customer service efforts on the web

Reading, UK, 22 May 2019 – Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Unbabel announced as the world leader in translation quality at WMT19

·         Unbabel regains title of best global Machine Translation Quality Estimation system at annual event

·         Won competition in 2016

·         Beats competition including Carnegie Mellon University

London, UK; Lisbon, Portugal. 21st May 2019. Unbabel, the leading enterprise multilingual support provider, has won the ‘shared task’ event at a renowned machine translation conference to re-establish itself as the premier global translation-as-a-service company.

Launch of virtual Chief Information Security Officer (vCISO) product with a global financial services institution

Crossword Cybersecurity plc (AIM: CCS, “Crossword”, the “Company” or the “Group”), the cyber security technology commercialisation company, is pleased to announce that its Consulting division has launched a new product, virtual Chief Information Security Officer (vCISO) in partnership with Reliance acsn Ltd (“Reliance”), the IT security experts. 

One of the key cybersecurity challenges organisations are currently facing, is understanding and implementing the most appropriate levels of cyber maturity for their company, and therefore allocating their cyber security budget efficiently. In response to these challenges, Crossword launched vCISO.

BIXOLON Launches BK3-31 Kiosk Printer to the European Market

Compact, Flexible Open Frame Printing Solution for the Kiosk Market

BIXOLON Europe GmbH, a subsidiary of BIXOLON Co. Ltd, a leading global Mobile, Label and POS printer manufacturer today announced the launch of the BK3-31. A compact, flexible and highly reliable 3-inch (up to 80mm) open frame printing mechanism ideal for a range of kiosk printing applications including parking tickets, self-service terminals, train ticketing, receipting and more. 

Why Your Landing Page Isn't Converting — and How to Fix It

You've put hours into your web design, and your landing page seems to have everything in order. However, people are bouncing away without converting into customers. There are many possible reasons why your landing page is not working the way it should, and thankfully, there are remedies.

Around 80 percent of marketers archive their conversion rate optimization results so they can measure progress over time. If you aren't tracking this, start keeping the data today so you can see what tactics work and what needs adjusting. That way, you can avoid constantly doing something that's not working.

STL launches disruptive portfolio of software products to accelerate CSPs’ digital reinvention

Based on the DevOps agility approach, these cloud-native digital solutions enable CSPs to go to market faster and offer an enhanced experience to their users

Pune, India – May 17, 2019: Sterlite Technologies Ltd (STL) [BSE: 532374, NSE: STRTECH], a global leader in end-to-end data network solutions, today announced the launch of ‘Digital Software Portfolio’, a portfolio of digital products that enables Communication Service Providers (CSPs) to go to market faster and offer an enhanced and personalised experience to their users.

The ‘Digital Software Portfolio’ is now available for STL’s CSP customers globally. This best-in-class software solutions portfolio includes:

IGEL Launches a Fast, Cost-Effective and Secure Endpoint Device for the Future of Work

Powered by IGEL OS 11, the newly enhanced IGEL UD2 is verified with IGEL Workspace Edition; UEFI Secure Boot activated; and, features a modern, eco-friendly and compact design ideal for space-constrained workplaces

Reading, UK. May 16, 2019 – IGEL, provider of a next-gen edge OS for cloud workspaces, today announced the launch of the new IGEL UD2. Part of IGEL’s family of Universal Desktop endpoint solutions, the compact IGEL UD2 is a fast, cost-effective and secure endpoint device designed to meet the needs of the “future of work” that includes more secure, more agile environments built on Desktop-as-a-Service (DaaS) and other cloud-enabled technologies.

New Study Reveals Positive Impact of Page Speed on Google Rankings

San Mateo, May 16, 2019 - Websites that rank higher on Google tend to load faster and provide a smoother user experience on mobile according to a new Searchmetrics study conducted using Google’s open-source website auditing tool, Google Lighthouse[1]. And higher ranking sites in general are more likely to use modern web technologies such as next-generation image formats and the newer, faster HTTP/2 web protocol.