September 2017

Searchmetrics Study: Did Google Shopping Really Gain an Unfair Advantage over its Competitors in the EU?

London, U.K., September 28, 2017 - With Google now agreeing to concede to the EU’s antitrust action by creating a standalone unit for its shopping services and allowing rivals to bid for ads shown there, a new study examines whether Google Shopping did in fact gain an illegal advantage over other price comparison sites. And does the search company have a legitimate case in appealing the EU decision?

New Research Shows Cyber Criminals Focused on Credential Theft

28 September 2017 – Criminal tactics used to access user credentials are growing in prevalence and sophistication, according to the findings of WatchGuard’s latest quarterly Internet Security Report, which explores computer and network security threats affecting SMBs and distributed enterprises. The findings also show that a record 47 percent of all malware is now new or zero day and able to evade signature-based antivirus solutions.

Infographic: Brands Failing to Deliver on Chat Customer Experience

Reading, UK – Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72%) of consumers say a good chat experience will make them more loyal – however only 15% say they are always happy with the service they receive. These are amongst the headline findings of the Eptica 2017 UK Chat Study, released today.

Redgate introduces SQL Graph support for industry-leading tool RealWire Wed, 09/27/2017 - 15:09

Redgate, the Cambridge UK software company known for its database development tools, has released a new version of SQL Compare which supports graph databases in SQL Server. SQL Compare is already the leading SQL Server database comparison tool and the latest release reflects the increasing interest in graph databases among SQL Server users.

Fast-Loading AMP Pages Dominate Google’s First Page Results for Media and News Searches RealWire Tue, 09/26/2017 - 16:09

San Mateo, September 26, 2017 - News and information publishers who enable fast-loading Accelerated Mobile Pages (AMP)[1] for Google searches now overwhelmingly top mobile search results, suggesting holdouts are increasingly likely to lose readership and advertising revenue, new Searchmetrics research finds.

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