Testing the water with Acquia Search for Drupal

Acquia used the first day of DrupalCon DC as well as their corporate site to announce the availability of their new service via a public beta program, Acquia Search. Acquia Search is "based on the powerful Lucene and Solr technologies from the Apache project" and "creates a rich index of your site content".  While Apache Lucene and Apache Solr are "free" and open source, the implementation and maintenance of these products can be rather daunting.  Acquia wishes to solve this complexity problem by offering Solr search as a service in their Acquia Network.

Acquia Search Status on Acquia NetworkBefore the beta was available to the public, CMSReport.com was invited by Jacob Singh to join the private beta program to test and review Acquia Search. I have only been using Acquia Search for a week so I still have some learning to do in order to take full advantage of the advanced configuration options in Apache Solr.  Although I'm new to Apache Solr,  I have to say that from a website owner's perspective the implementation of Apache Search was extremely easy.  After I signed up for the service on the network, implementing Acquia Search within the Acquia Drupal CMS was just a matter of activating the appropriate modules and waiting for my content to be indexed by the server.  Acquia Search works straight "out of the box" and I couldn't have asked for anything simpler.

Coerced into Social Networking Sites

Julia Angwin of the Wall Street Journal recently wrote that she wanted to remake herself into a new person...at least into a new person as seen by Google.  When Ms Angwin searched on Google using her own name she continued to see an old article written by her on top of the search results page .  Although the link to the old article was popular, she didn't feel the article was her best work nor that it reflected who she was today.  She then starts on an adventure into search engine optimization (SEO) as she tries to get what she tries to get the search engine to list instead the artides and Internet sites she would want people to see on top of th

Shortcomings of Enterprise Wiki Deployments

A recent article in ComputerWorld discusses observations made by a Denmark-based analyst regarding wikis in the enterprise.  The analyst points out that wiki technology alone won't deliver if the organization cannot overcome obstacles in its own culture as well as the lack of true content management in a wiki.

One issue is the hype surrounding wikis or the blind faith with which they are approached, said Jespersen. "People often look to Wikipedia as a free form where everyone is contributing, and why could we not do the same with our organization?," she said, having observed wikis entering the scene to compensate for an intranet that has fallen to the wayside. But, she said, technology alone won't resolve that issue.

Jespersen lists three myths surrounding wiki implementation that might make some organizations rethink the expectations they've built around their platform.

The three myths given about wikis in the enterprise are:

  1. Myth One: Wikis will motivate employees to contribute content.
  2. Myth Two: Employees know how to contribute.
  3. Myth Three: Wikis will always provide the information employees need.

Myth three is of special interest to me. The analyst points out that although search is a selling point for wikis...the search capability found in wikis are often not as good as those found in content management systems.  She goes on to explain that given there is little structure built into wikis, "it is difficult to
structure this information to make it findable the next day even."

Make no mistake, Wikis provide an organization with a fantastic tool for employee's in an organization to learn how to collaborate.  I believe organizations often underestimate the paradigm shift needed in their own culture for their employees to properly contribute to a centralized knowledge base.  Wikis and other social publishing tools have proven to be a valuable tool for the collaboration component needed in information systems.  However, eventually wikis fall short of what a more well rounded content management system can provide an organization.

Quoting IT: Social Networking is not just for Millenials

"From an IT executive’s perspective, social networking isn’t about giving the millenials a place to play, rather it’s about how to improve the flow of information throughout an organization, using collective knowledge to solve problems, respond to customer needs, or exploit new business opportunities faster than ever before."

-Irwin Lazar, "The Rise and Fall of the Millenials?", Enterprise 2.0 Blog, January 29, 2009