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Information Technology

Confirmit Named a Leader in the Gartner Magic Quadrant for Voice of the Customer

5 years ago By Real Wire

Confirmit placed in the Leaders’ Quadrant based on their ability to execute and completeness of vision

London, UK, Oslo, Norway and New York, NY, 3 December 2020 – Confirmit has been named one of the four Leaders in Gartner’s Magic Quadrant for Voice of the Customer.

According to Gartner, “A Magic Quadrant identifies and analyses the most relevant providers in a market. To be included in this Magic Quadrant, each vendor had to demonstrate that it satisfied certain criteria.”

Confirmit Named A Leader in the Omdia Market Radar Report on Experience Management Platforms

5 years ago By Real Wire

Confirmit achieves a top rating for supporting CX teams with insights across the customer journey

London, UK, Oslo, Norway and New York, NY, 1 December 2020 – Confirmit has been named a Leader in the Omdia Market Radar Report on AI-enabled Experience Management Platforms. The market radar report provides a comparative analysis of nine leading enterprise experience management platforms (EXMs), their evolution from enterprise feedback management systems into EXMs through advanced AI, and how to use them to improve the customer experience.

Cloud services helped over 90 per cent of UK businesses to mitigate the IT challenge of COVID

5 years ago By Real Wire

Cloud Industry Forum research finds that COVID put the Cloud to test and it passed with flying colours

Covid-19 has forced a real-life, real-time digital transformation on the majority of enterprises, and many leaders have seen digital’s long-term value as a result. This is according to the latest research from Cloud Industry Forum (CIF) which has found that 69 per cent of organisations have sped up their plans in some way as a result of the pandemic.

UKCloud urges the UK Public Sector to drive economic recovery by investing in a national digital foundation

5 years ago By Real Wire

UKCloud advocates a ‘Digital Foundation’ by helping public sector organisations to address the key challenges of legacy IT and unlock the potential of national datasets.

London – 30th November 2020 – UKCloud, the multi-cloud experts dedicated to making transformation happen across UK public sector, believes now is the time to focus on addressing the risks of legacy IT and harnessing data across the nation.

cybersecurity for business

Essential Cybersecurity Questions Every Business Should Ask

5 years ago By Raul Harman

According to the National Cyber Security Alliance, 70% of organizations that encounter a data breach are small businesses. The same study highlights that most companies neglect the importance of cybersecurity. Namely, only 33% of them have taken precautionary steps to mitigate data loss risks. 

A cyberattack can affect your business’ performance on multiple levels, from compromising your brand image to increasing your expenses.

Here are a few cybersecurity questions you should ask to protect your business.

Kameleoon Included as New Entrant in Experience Optimization Platform Evaluation by Independent Research Firm

5 years ago By Real Wire

London, November 25, 2020 -- Kameleoon, the leading web and full stack experimentation and personalization platform, today announced that it has been included for the first time in “The Forrester Wave™: Experience Optimization Platforms Q4 2020”. In this evaluation, Kameleoon’s top scores were in the criteria of performance, platform integration, execution roadmap, and experience optimization technique innovation.

Automation will shape cyber security for better and worse in 2021

5 years ago By Real Wire

24 November 2020: Researchers in WatchGuard Technologies’ Threat Lab are predicting that automation will play a major role in shaping cyber security attack and defense activities in 2021. Traditionally a high-investment, high-return targeted attack, WatchGuard predicts that automation tools will replace manual techniques to help cyber criminals launch spear phishing campaigns at record volumes, by harvesting victim-specific data from social media sites and company web pages. And as society continues to grapple with the impact of COVID-19, it is likely that these automated spear phishing attacks will prey on fears around the pandemic, politics and the economy.

Microsoft Research Reveals Top Digital Security Concerns Amongst Employers and Remote Workers

5 years ago By Real Wire

Research commissioned by Microsoft Ireland and conducted by Amárach reveals;

 

Remote workers’ security practices:

·         Over one in four (26%) remote workers have experienced a cyber-attack personally.

·         A quarter of remote workers worry about the security of confidential or sensitive data that they share with colleagues.

·         One in five employees feel their data is more vulnerable when working from home in the absence of normal IT supports.

Pandemic-sparked IT Purchases Force 47% of Global Enterprises to Focus on E-Waste

5 years ago By Real Wire

AUSTIN – November 17, 2020—New research launched today by Blancco Technology Group (LON: BLTG), the industry standard in data erasure and mobile device diagnostics, explores enterprise perspectives on e-waste and highlights both the e-waste and sustainability challenges and opportunities that the COVID-19 pandemic has created. Blancco’s study, The Rising Tide of E-waste, produced in partnership with Coleman Parkes, reveals that nearly half (47 percent) of large global enterprises created roles responsible for implementing and ensuring compliance with e-waste policies specifically to deal with e-waste issues generated from the COVID-19 pandemic.

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