USU again named No. 1 for Enterprise Service Management in a recent study
USU receives top marks for customer satisfaction, strategy and implementation in Enterprise Service Management (ESM)
Möglingen, February 21, 2022 "USU the German winner for ESM excites customers and partners with attention towards relationships and an innovative ESM platform" - that is the conclusion of the market study published in mid-February 2022 by Research in Action, an analyst firm based in Germany. With an overall score of 9.35 out of 10, USU once again ranked first among software vendors such as TOPdesk, Micro Focus, ServiceNow and Serviceware.