IBM

Survey: 90% of IBM i Shops Recognize the Need to Introduce New Customer Engagement Channels

8 years ago By Real Wire

PETERBOROUGH, NH – June 27, 2017 – 91 per cent of IBM i users questioned in a new poll said offering a greater choice of ways in which customers could interact with their companies – such as web and mobile self-service – would help improve customer engagement, and over half (54 per cent) said they are planning to introduce new customer engagement channels within the next three years. The research reveals, however, that initiatives such as this are being tested by cost considerations and IBM i skills shortages, as well as worries about making changes to core business systems.

Read more about Survey: 90% of IBM i Shops Recognize the Need to Introduce New Customer Engagement Channels

Study: IBM mainframe shops crave alternatives to the classic green screen mainframe interface

9 years ago By Real Wire

Over half say web and mobile access to more applications would help them maximize use of their mainframe systems

71% of IBM mainframe customers questioned in a new poll said the growing shortage of IT staff with mainframe experience makes it more important than ever to provide user-friendly alternatives to the platform’s classic ‘green screen’ 3270 interface. 54% state that being able to deliver web and mobile access to more applications – something not possible through a standard 3270 interface – would help their businesses get the most out of the z/OS platform. However, costs and a lack of resources are an obstacle.

Lack of skills is main barrier to digital transformation on the IBM i suggests new research

9 years ago By Real Wire

61% of IBM i user organizations have implemented digital initiatives, but half of them say the shortage of IBM i skills is a barrier

PETERBOROUGH, NH – July 07, 2016 – 61% of IBM i users revealed in a new poll that their organization had rolled out some type of digital transformation initiative on the platform, typically adding web interfaces to IBM i applications or switching from paper to digital presentment of documents. However, the growing shortage of IBM i skills came out as one of the biggest barriers to transformation projects on the IBM i.

SoftLanding launches enterprise content management solution for IBM i users

10 years ago By Real Wire

Provides a fast, cost-effective way to transform content from IBM i applications for web, mobile and email

PETERBOROUGH, NH – September 7, 2015 - SoftLanding® Systems, the IBM i software division of UNICOM® Global, today announced the launch of an enterprise content management solution that quickly transforms existing system output from IBM i business applications to work with digital channels such as the web, mobile and email.

The Columbus software, developed by Macro 4, the specialist document management division of UNICOM Global, is now available for the IBM i platform as part of the SoftLanding solution portfolio.

IBM introduces new mobile software for social business

14 years ago By Bryan Ruby

There are a lot of stories this week of the old-guard tech companies moving toward software and social media as the solution to their problems. We're well aware of HP discussing their desire to get out of the PC market (which I think is a mistake) and even Cisco is looking at collaboration software as a forward moving solution.

Quoting IT: Andy Grove on Job Creation

15 years ago By CMS Report

"You could say, as many do, that shipping jobs overseas is no big deal because the high-value work—and much of the profits—remain in the U.S. That may well be so. But what kind of a society are we going to have if it consists of highly paid people doing high-value-added work—and masses of unemployed?"

Andy Grove, Intel CEO 1987-2005, Andy Grove: How America Can Create Jobs, BusinessWeek, July 1, 2010

Big Blue, Drupal, and Open Source

19 years ago By Bryan Ruby

The online magazine CMS Wire recently posted an article titled, "Feeling Blue, IBM Courting Drupal". In the article, author Scott Frangos writes:

Hot off the gossip wire: IBM is falling for Drupal. Hmmmm. ECM leader IBM has developed a series of nine tutorials for Open Source CMS Drupal. And as it turns out, Drupal runs rather well on IBM Linux servers while plugged-into IBM’s DB2 Express-C database. The final tutorial covers just exactly how to do that.