Disaster Recovery

How Businesses Can Cultivate a Customer-Centric Culture During Natural Disasters

Natural disasters upend lives and business operations in a matter of hours, leaving companies with a critical decision — how will they respond? In times of crisis, customers look to organizations for essential goods and services, support and guidance. For businesses dedicated to maintaining a customer-centric approach, these moments offer an opportunity to deepen trust and exhibit genuine care.

Disaster Recovery remains an afterthought despite increasing frequency of failures and outages

London, UK – 27th January 2021 - iland, an industry-leading provider of secure application and data protection cloud services built on proven VMware technology, today released the findings of its research into organizations’ disaster recovery readiness. It found that less than two-thirds of organizations surveyed have a documented company-wide disaster recovery plan in place whilst only a comparatively small number of respondents rely on the cloud for their replication, suggesting that the move to the cloud – and DRaaS – has been slow among larger businesses.