Artificial Intelligence

The Top Technologies to Support Worker's Cognitive Performance

A wonderful thing that businesses cannot afford to operate without is technology. Since we live in a digital era, companies must find ways to embrace the new wave of technology.

Cognitive technologies are one aspect that can entirely benefit your organization. Today, they exist by conducting tasks traditionally performed by people. They support employees’ performance, helping businesses with cost, speed and quality.

With cognitive technology, it’s possible to automate tasks such as planning, learning and reasoning from uncertain information. Read on to learn about the latest cognitive solutions and how they’re helping employees improve their performance.

Half of customer service calls fail due to contact center background noise

London, UK; 26th September 2022: Almost half of customer service calls are abandoned due to contact center background noise, with 42% hanging up immediately when they detect the noise.

That’s according to the team behind IRIS Clarity, the AI-powered voice isolation app, which surveyed 1,000 consumers across the UK and US around their interactions with contact centers. The results are compounded by the fact that while all respondents indicated they use voice channels in some way for their customer service inquiries, more than half (54%) said they only use it for critical issues — making voice a premium that is demonstrably failing to deliver.

Dataiku Hires Daniel Brennan as Chief Legal Officer

NEW YORK – September 13, 2022 – Dataiku, the platform for Everyday AI, today announced the appointment of Daniel Brennan as its new Chief Legal Officer. Brennan, who previously spent more than a decade at Twitter, joins the company during a surge of enterprise demand, traction and exceptional customer retention rates.

Driven by large-scale adoption and unparalleled customer loyalty among enterprise organizations, Dataiku has experienced massive momentum in the past twelve months with 60% year over year ARR growth. There are more than 150 organizations within the Forbes Global 2000 currently using Dataiku’s platform. Additionally, Dataiku’s customer retention rate within the Global 2000 stands at over 95%.

Kofax Announces 2022 Customer Excellence Award Winners for Digital Workflow Transformation

London, July 21 2022 – Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, today announces the winners of its 2022 Customer Excellence Awards at Kofax Accelerate, the company's annual virtual customer event. Customers who received awards are honored for their stand-out achievements with Kofax products, and for demonstrating the ability to Work Like Tomorrow™ – today. Nominations were submitted for recognition across award categories for the Americas, EMEA and APAC regions:

The Top Impact Machine Learning is Currently Making

Machine learning and artificial intelligence (AI) has already started changing business interactions. As connectivity improves through 5G networks and faster mobile devices, expect even more changes in the coming months. 

AI is changing the way companies function. While some jobs will go away, they’ll be replaced with others more technologically advanced in nature. Companies have an opportunity to train their top workers and take the entire firm into the new technology age at the same time. 

AI-Powered Alternative Data Driving Extreme Market Research Disruption

Numerous indicators make clear that the next five years will usher in extreme transformation for a multitude of industries and sectors as well as the global economy at large. This begs the question: what is driving such significant and rapid change? This big question just might be answered in two words: alternative data.

Companies that are slow to incorporate alternative data into their R&D, marketing, investment, risk analysis and other key processes expose themselves to extreme opportunity loss at best and operational peril at worst.

5 Tech Advances to Expect in the Next Five Years and Its Impact on Your Industry

The marketing, ecommerce and retail industries have seen major changes in the past few years. New consumer behavior and new market conditions have all forced these industries to adapt fast and look for new opportunities.

Now, it’s likely that some major tech advances are going to have a serious impact on these industries.

These are five of the most important upcoming tech advances for marketing and B2C businesses — and how these businesses can take advantage of a changing tech landscape.

TurinTech’s evoML reduces AI’s carbon emissions by 50% with multi-objective optimization

London, UK; 12th January 2022: TurinTech, the UK company which empowers businesses to build efficient and scalable AI by automating the whole data science lifecycle, has announced its greener AI platform- evoML- which reduces AI’s carbon emissions by 50%.

With the average carbon footprint of AI equivalent to five times the lifetime emissions of an average car, TurinTech is the first company to optimise model code efficiency for quicker inference speed, which lowers memory and energy consumption and reduces carbon emissions. It also uses multi-objective optimisation to help businesses speed up the end-to-end data science process from months to weeks, while also increasing the flexibility of model deployment.