Zoho Deepens Analytics and AI in New Customer Experience Platform
Zoho CRM Plus, powered by Zia and Zoho Analytics, delivers seamless flow of insight to help businesses masterfully create positive customer experiences
News, Opinion, and Lifestyle for Business Leaders, Marketers, and IT
Information Technology
WatchGuard warns of Vaporworms, Global Internet Disruption and Rogue AI Chatbots for 2019
15 November 2018 – WatchGuard Technologies’ information security predictions for 2019 include the emergence of ’vaporworms’, a new breed of fileless malware with wormlike properties to self-propagate through vulnerable systems, along with a takedown of the internet itself and ransomware targeting utilities and industrial control systems. WatchGuard’s Threat Lab research team developed these predictions based on an analysis of major security and threat trends over the past year.
BitSight Recognised as a Leader in Cybersecurity Rating Solutions report by Independent Research Firm
London, 14th November 2018 -- BitSight, the Standard in Security Ratings, today announced that it has been named a Leader in The Forrester New Wave™: Cybersecurity Risk Rating Solutions, Q4 2018 evaluation. BitSight believes its inclusion and positioning in this report further affirms BitSight’s visionary and strategic approach as well as its dominant market presence in the emerging, globally significant security ratings market.
In Forrester’s assessment, BitSight received a differentiated rating (the highest rating possible) in seven criteria:
Cornerstone Names Winners of 2018 Client Excellence Awards
Cornerstone OnDemand recognises leading client organisations for innovation and excellence in talent management at Cornerstone Convergence EMEA 2018, the company’s 10th annual client conference
LONDON – 14 November, 2018 - Cornerstone OnDemand (NASDAQ:CSOD), a global leader in cloud-based learning and human capital management software, today announced the recipients of the 2018 Cornerstone Client Excellence Awards.
Cornerstone’s Adam Miller Named Best CEO in HR Technology by European CEO Magazine
London – 14 November 2018 – Cornerstone OnDemand (NASDAQ:CSOD), a global leader in cloud-based learning and human capital management (HCM) software, today announced that the company’s Founder and CEO, Adam Miller, has been awarded Best CEO in the HR Technology Industry by European CEO magazine.
The award recognises leaders who have driven innovation in the industry and achieved continued success for their company. Miller impressed the European CEO judging panel with his tireless pursuit to transform cultures and help evolve workforces across the globe as organisations evolve themselves.
OutSystems Recognised as a Customers’ Choice in Two Gartner Peer Insights Market Categories
Over 430 verified customer reviews land low-code leader in two customer choice categories
London — 13th November, 2018 — OutSystems, provider of the number one platform for low-code rapid application development, today announced that it has been named a 2018 Gartner Peer Insights Customers’ Choice in two categories. Customers recognised OutSystems with positive reviews in the Mobile App Development Platforms and Enterprise High-Productivity Application Platform as a Service (HPaPaaS) categories.
NewVoiceMedia wins Digital Innovation Award for speech analytics solution
Conversation Analyzer identified as most innovative technology in customer excellence category
LONDON, 13 November, 2018 – NewVoiceMedia, a Vonage Company (NYSE:VG) and a leading global provider of cloud contact centre and inside sales solutions, has been named winner of the Ventana Research 2018 Digital Innovation Award for Customer Excellence.
Signicat granted EU Quality Trust Mark for security and quality of services
Trondheim, Norway, 12th November 2018 – Signicat, a leader in verified digital identity and electronic signature solutions, has been granted the status of Qualified Trust Service Provider (QTSP) by the Norwegian communications authority, NKOM. With this status, Signicat becomes one of the few companies that can use the EU Trustmark, and is now part of the EU Trustlist.
Top Ten Cybersecurity Predictions for 2019
Top Ten Cybersecurity Predictions for 2019
1. Increase in crime, espionage and sabotage by rogue nation-states
With the ongoing failure of significant national, international or UN level response and repercussion, nation-state sponsored espionage, cyber-crime and sabotage will continue to expand. Clearly, most organizations are simply not structured to defend against such attacks, which will succeed in penetrating defenses. Cybersecurity teams will need to rely on breach detection techniques.
Nosto and Function18 score hole in one at Direct Commerce Innovator Awards
The success of Nosto’s AI-powered personalisation solution for leading golf apparel retailer Function18.com has been recognised at the 2018 Direct Commerce Innovator Awards, winning in the category for best CRM, Data, Targeting & Personalisation at the prestigious awards.
Thanks to Nosto, Function18, which sells golf clothing from top sports brands such as Nike and Adidas, has seen an 18% increase in average order values while doubling page views and time-on-site with new AI-powered personalisation technology. On average Function18’s visitors are 1.3x more likely to make a purchase since the new technology was introduced.