Information Technology

Cyber Security is a People Problem Says Survey

9 years ago By Real Wire

20 April 2017: Over 80% of security professionals identify "people" as the industry’s biggest challenge compared to technology and processes, according to the results of the second annual survey from The Institute of Information Security Professionals (IISP). The survey also indicates that while 60% of respondents still feel that investment is not keeping pace with threat levels, there was a modest 5% increase in businesses that feel better placed to deal with a breach or incident if it happens. In real terms, spending does appear to be on the rise with 70% of companies seeing an increase in budget, up from 67% and only 7% reporting a reduction, which is down from 12% last year.

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SandSIV Announces Release Of Enterprise Customer Experience App For Salesforce

9 years ago By Real Wire

Zürich, 20th April 2017 - SandSIV, the European leader of integrated Customer Experience (CX) and Voice of the Customer (VOC) enterprise solutions, today announced the release of ECX for Salesforce, a powerful Customer Experience Management app which integrates SandSIV’s CX functionality into Salesforce’s operational environment.

SandSIV provides a superior CX platform “VOC Hub™” which allows organisations to manage the end-to-end customer experience across multiple departments and lines of business and enables them to connect disparate customer experiences into a consistent, seamless and personalized customer journey.

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SDL Announces Sponsorship of Translators without Borders

9 years ago By Real Wire

WAKEFIELD, MA (February 22, 2017) - SDL (LSE:SDL) is pleased to announce that it has pledged support to help humanitarian translations reach more people around the world by continuing gold sponsorship of Translators without Borders.

Malvertising Rises 132% in 2016 Over 2015, Says RiskIQ Research

9 years ago By Real Wire

RiskIQ Digital Threat Detection Data Indicates a Sharp Increase in Advertising Trend

SDL 2016 Year-end Trading Update

9 years ago By Real Wire

20 January 2017 - Maidenhead, U.K. - SDL plc (“SDL”; LSE: SDL), the global innovator in language translation technology, services and content management, provides an update on trading performance for the year ended 31 December 2016 based on unaudited results.

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Why Predictive Analytics Can Make or Break a CRM System

9 years ago By Merilee Kern

Size doesn’t matter: 5 ways predictive analytics prove your customer relationship management methods are likely falling short

Small Business App Ideas That Can Make Your Business More Profitable

9 years ago By Sahil Patel

Small businesses need to leverage every possible opportunity to drive revenue and minimize costs. Therefore, it makes sense to utilize apps that enhance the profitability for your company.

Here are several cloud and mobile small business app ideas that might help you drive more profit!

Customer Relationship Management

CRM is a system that you likely use to manage your entire marketing system, from prospecting to communication, and through relationship management. Many companies prefer cloud-based software solutions at this point. Additionally, a lot of the leading CRM providers offer mobile apps.

WinMagic Survey Highlights Employee Risk to Corporate Data on Personal Devices and Online Accounts

9 years ago By Real Wire

Only 18% of British office workers, who use a personal account/device to access work files or emails, say that data is always encrypted by their employer

Better education is still needed to improve personal IT habits

The future of the Enterprise Mobile Apps

9 years ago By Sahil Patel

Right now, companies are after making more enterprise mobile apps for their employees than before. They are trying to bring their all apps under one umbrella, as some companies have more than one mobile app. These apps are made to access the company’s files, organization of the files and collaboration between the employees.

But, as Gartner predicts in its report, the top types of apps companies are making is either a calendar app or email app or contacts app and that’s up to 91% of the times. Basically, enterprises are making apps of basic functionalities.

Microsoft and Garbage Collection

9 years ago By Sahil Patel

The .NET developer doesn’t usually have to understand how the Microsoft “Garbage Collector” (GC) works to build an app, but occasionally a situation arises where understanding garbage collection in the context of app development is beneficial. Garbage collection in Microsoft’s .NET development framework is an automatic process that frees up memory that an application no longer needs.