Social Media

Building a personal brand on social media has never been more important for business success than now. Some even refer to it as a digital handshake, in which industry professionals, company owners, influencers and other creatives can share their authentic selves and highlight what sets them apart from others.

Social media platforms enable professionals to reach their target audience, resonate with new audiences and engage directly with users. It’s an opportunity to craft the perfect narrative and display authority and authenticity, allowing them to foster deeper connections through a memorable identity.

Influencer marketing has become a popular way for brands to connect with their audiences. With social media platforms driving consumer decisions, businesses are investing in these partnerships to expand their reach and boost conversions. Yet, while these collaborations can deliver impressive results, they also come with potential pitfalls that brands must handle carefully.

The State of Influencer Marketing in the Digital Sphere

Social media evolved from a way to connect with friends and family to discover brands and new products that make life easier. Many businesses that use platforms like TikTok or Instagram have found success with it over the years. 

Do you dream of connecting your small business with global audiences? Make it a reality with a scaling plan and determination. Consistent and practical branding should be the foundation. Then, consumers everywhere can identify you among thousands of competitors. Follow these recommendations to overcome the challenges designers, marketers and owners face during expansion.

If you've been visiting our website in recent weeks, you may have noticed some changes in the header and footer on our pages. We have removed the X logo and are no longer providing a link to our account on the X (formerly Twitter) social media platform. Given the past couple years of changes in leadership, community policies, and community makeup on X; socPub has decided to suspend posting on our X account. Admittedly, we always had a low following on this account so the statement we're making here is less significant than when other online publications take a similar action. Still, we believe no longer posting on X is a step in the right direction for socPub.

Before social media became the driving force it is today, customer service relied on telephone call centers and in-person interactions. Online companies utilized email to solve minor issues. With retail growing toward a more global platform, finding ways to better engage customers and improve their overall experience became more important. 

Although social media is one of the best marketing tools, it is also a massive target for cyberattacks and scams. Unfortunately, its popularity entices bad actors. Whether companies use an account to post news, network or market products, they must ensure it doesn’t fall into the wrong hands. What can business leaders and information technology (IT) teams do?

On Friday the CEO and a founder of Post News, Noam Bardin, announced that Post News will be shutting down this May. Post News is one of the alternative social media platform that has launched in recent years as an alternative to more established websites like X and Facebook. Post News distinguished itself from other social media platforms by its efforts to provide users access to premium content and news articles without fully subscribing to news organizations.

Over the weekend, we decided to open an account for socPub on the social network, Bluesky. This action is all in an effort I started by evaluating alternatives to Facebook and X that we've leaned on so much in the past. We like that fact that it will be easy for you to find us on Bluesky as our handle on the social network is the same as our web domain, @socpub.com.

The latest trends show that consumer preferences change continuously. Following them means you are paying attention to their needs and the latest technologies involved in customer experience. Use the key trends to differentiate your brand and take your customer service experience to another level. Doing so will enable you to become an expert and leader in your industry.

1. Empowering Customers With Self-Service

Self-service changes customers’ shopping experience by empowering them to manage certain aspects of their buying journey. One example is self-dispense systems in grocery stores. 

I have come to both hate and love social media platforms since joining them in the early days via Google+, Facebook, and Twitter. There are some days I just want to quit all social media. Yet, social media has become an indispensable tool for communication, connection, information sharing, and in some cases building community. For years Twitter was my favorite for microblogging, but as X, for better or worse, it's no longer the valued social network it once was for me. Like many of you, I've been looking for an alternative to Twitter.