Building Trust in an Age of Increasing Employee Monitoring Software
As remote work has surged, so has employee monitoring software. These tools go by many names and serve many purposes, but they all share the same overall function — to keep an eye on what workers are doing. They also share the same questions about privacy and ethics.
Managers need to be able to keep their teams on track. At the same time, they need their employees’ trust, but it’s hard for people to trust someone they feel is looking over their shoulder 24/7. Addressing this balance is key to success in modern workplaces.