March 2020

Semafone bolsters security across its product line with new PCI DSS certification for Cardprotect Relay+

Semafone extends PCI DSS certification geographically and across product lines to provide customers and partners the highest levels of security in omnichannel payments

BOSTON and GUILDFORD, UK – March 19, 2020 – Semafone®, the leading provider of data security and compliance solutions for call and contact centres, has achieved global certification under the Payment Card Industry Data Security Standard (PCI DSS) for its omnichannel digital payments solution, Cardprotect Relay+. The company has also extended PCI DSS certification for its flagship solution for telephone-based payments, Cardprotect Voice+, across the whole of North America.

Confirmit Named A Leader in Employee Experience by Independent Research Firm

Confirmit Named A Leader in Employee Experience by Independent Research Firm

Confirmit achieves a differentiated rating in the market approach, customisation, and recommendations and workflow criteria

London, UK, Oslo, Norway and New York, NY, 18 March, 2020 – Confirmit, the leading global solutions provider for Employee Experience (EX), Customer Experience (CX), and Market Research was named a Leader by independent research firm Forrester in a new report: The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020.

Winning a Tech Trailblazers “Cloud innovation” award is a strong indicator of future business success, analysis shows

Cloud Expo Europe, London, UK – 12th March 2020 – Winning an innovation award is no guarantee of subsequent business success for early-stage, technology startups, and especially in the broad, yet still crowded ‘cloud’ category. But, analysis shows, no fewer than seven former winners or runners-up in the Cloud category of the Tech Trailblazer Awards have already been acquired since the awards began in 2012.

By another measure of success – investment – Tech Trailblazer cloud category winners and runners-up are also succeeding, having raised over US$882m between them. Two runners-up in the most recent awards [2019] have raised a further US$57m since entering.

Confirmit Genius Named 2020 CUSTOMER Magazine Product of the Year Award Winner

Innovative text analytics solution from Confirmit is uncovering a treasure trove of customer, employee and market insights

LONDON, UK, NEW YORK, NY, and OSLO, Norway, 12 March, 2020 — Confirmit, the leading global solutions provider for Customer Experience (CX), Employee Experience (EX), and Market Research (MR) today announced that its text analytics platform Confirmit Genius has been recognised in CUSTOMER Magazine’s 22nd Annual Award. Recognised as an industry leading customer experience solution, Confirmit Genius has been announced by TMC as a 2020 CUSTOMER Product of the Year Award winner.

5 Cost-Effective Ways to Motivate and Engage Your Team Members

As a business leader trying to build a brand in this crazy, fast-paced world, much of your job will come down to engaging and motivating your employees. After all, if top talent is what you’re after and if employee retention is your goal, you need to be proactive and you need to incentivize and inspire them to stay at your side through thick and thin. 

Upstream unveils the “supervillain” league behind malware-infected phones

Clickbot, Click Jacker, IP Spoofer, Phone Jacker and Emulator – the five new supervillains out to get your mobile and money

London, March 11th, 2020 – International mobile technology firm Upstream has unveiled a new team of supervillains in a bid to explain the complex workings of malware and mobile ad fraud. Each of the supervillains represents one of the five typical rogue behaviours of malicious apps currently in operation. The team of supervillains has been named "The Villain League of Mobile Ad Fraud" with each ad fraud archetype brought to life in classic comic book style with an accurate explanation of how they operate backed up by a fantasy story for their origin.

Boldon James Retains Gold Certified Partner Status in Microsoft Partner Program

Boldon James Continues to Demonstrate Capability by Earning Microsoft Competency in Application Development

London11th March 2020 – Boldon James Ltd, a leading UK based technology company that provides integration with powerful data security and governance ecosystems to enable customers to effectively classify data, enforce controls and manage data distribution, today announced it has retained Gold Certified Partner status in the Microsoft Partner Program for the fifteenth consecutive year.

Smart MFP from OKI Europe Helps Busy Professional Services Businesses Meet Client and Compliance Demands

New OKI MC883 A3 colour multifunction printer brings flexibility and traceability to document workflows with advanced authentication

Egham, 11th March 2020 – OKI Europe has launched the MC883, a user-friendly A3 colour smart multifunction printer (MFP) for the professional services sector where fast, accurate and secure document management is essential to meeting client needs.