Me, Myself & I: The Call for Individualized Customer Experience

Today Cloud IQ, the effortless commerce platform, unveils its latest research report, Me, Myself & I: The Individualization Imperative. The report identifies customer experience pain-points and attitudes to data sharing and how brands are faring in the UK, US and Australia. This research explores how personalization is not cutting it with consumers and as such how individualization is emerging to benefit both consumers and brands.

Female Political Journalists Impacted by Twitter Gender Glass Ceiling

Lissted, the influencer discovery and real-time Twitter filtering platform, has published in-depth research into the comparative retweet performance of male and female UK politics journalists during the 2017 General Election campaign period.

The research found male UK politics journalists received 4.3x more retweets from influential Twitter users compared to their female colleagues, and 4.9x more retweets from Twitter users as a whole.

The disparity was due to a combination of four main factors (relative importance in brackets):

Study: Strategies for Cross-Channel Business Success

Celebrus, the leading provider of real-time enterprise Customer Data Platform (CDP) technology, has revealed the findings of its research into cross-channel customer tracking in the US and Europe. The October 2017-commissioned study, conducted by Forrester Consulting on behalf of Celebrus, identifies that despite 90% of surveyed firms saying that tracking customers is good for business, almost two-thirds are struggling to recognize customers across their digital touchpoints.

TERMINALFOUR 8.2: Two Years in the Making

TERMINALFOUR, a leading provider of Digital Marketing and Web Content Management Solutions to higher education, today announced the latest release of its platform – TERMINALFOUR 8.2. This release benefits from almost 500 feature enhancements and new functionality particularly focusing on the key areas of accessibility, migrations and integrations, performance and form submissions. 

Two-thirds of UK public want merchants to heighten security measures for online shopping

LONDON, 19 October, 2017 – More than half (52 percent) of UK consumers think fraud is an inevitable part of shopping online, according to new research conducted by Paysafe, a leading global payments provider. In a wake-up call for online business, the Lost in Transaction report contradicts the widely-held belief that consumers value convenience and experience over security when shopping online.

Technopedia Data Boosts Enterprise Architecture and Analytics via New ABACUS Integrations

MOUNTAIN VIEW, CA – Oct 18, 2017 -- The ABACUS Technopedia® adapter – available now in ABACUS 5.1 – allows enterprise architects and digital business managers to access the full Flexera + BDNA Technopedia database of more than 2 million software and hardware technologies. This includes complete and current information on vendor, versioning, product lifecycles and end-of-life dates, and more.

Drupal 8.4 Available and Fixes Huge Database Caching Issues

One of my goals in rebranding my website from CMS Report to socPub was to write diverse articles beyond the topic of content management systems. Yet, here we go again with another CMS related article. The Drupal open source project recently made available Drupal 8.4 and for me this version has been a long time coming as it addresses some long standing frustrations I've had with Drupal 8 from the perspective of a site administrator.

New Modular pi-top Laptop Launches to Set Kids Up for Future

Education technology company pi-top today launched a brand new modular laptop designed to make experimenting, coding and building electronics, simple and fun. The new pi-top laptop is a powerful platform that is ideal for both consumers and students and includes a “sliding” keyboard that allows users to access and engage with internal components and upgrade with kits for a host of inventions and experiments.

Promotions Just as Important to Customers as Product Quality

13 October 2017, London: When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 percent of consumers said their purchase decision was driven by a promotion, the same amount that identified product quality as the reason for their purchase.